Frequently Asked Questions

Frequently Asked Questions

#1. I want to order but I am confused about what product to order and how to use the products.

That is a very common question. Because some of today's adult toys and products being so technologically advanced nowadays, we have the Manufactures information and videos available for you to watch on most of our products at the bottom of our website under the heading’s product descriptions.

How you use the A-z Product Descriptions guides is look for the manufactures name it is right under the title on the product page. Find the manufacturer under the correct tab, such as Pure Desire would be under the M-S Tab. If there is information on Manufacturers information on the product there will be a link for that product under the Manufacturer's Logo. If there is not information there for the product in question, you can Google the manufactures website and the product information should be on their website. Please feel free to email us at and we can also help you choose the perfect product for your needs.

#2. What is your Return Policy?

Due to the nature of the Products we sell we do not accept returns. However, if your product is defective or damaged please take a picture of the damage within 3 Days of receipt and send it to us at and we will immediately send out a replacement to you. Your 100% Customer Satisfaction is our goal.

#3. Why do you have Digital Catalogs and Sales Forms not Hard Copies?

We have only Digital Catalogs and Forms for several reasons:

Our Inventory Levels and Items available change every day so by the time you would order and receive your paper catalogs a lot of the items in the catalog would be sold out.

It is Eco Friendly!

Today's buyers are very tech savvy and would rather look at the catalogs from their Tablets, Computers, and Phones.

#4. What happens if an item is temporarily out of Stock?

This rarely happens but when it does, we offer the customer a similar item of equal or greater value or we offer a refund for that item.  We also throw in a Free Sample Gift for them for the inconvenience. This is all at the Company's cost not yours.